Frequently Asked Questions

Yes. Nearly all of our residential work and the majority of our commercial work is delivered on a fixed price with named allowances and a written scope of exclusions. For projects where the scope genuinely cannot be defined up front, we use a guaranteed maximum price or cost-plus with an open-book format, and we explain why before you sign.

Draw schedules are milestone-based and disclosed in the contract before work begins. A typical residential project uses a deposit at contract signing, then draws tied to completed phases such as foundation, framing, rough-in, drywall and final. We never ask for payment for work that has not been performed.

Yes, a deposit at contract signing covers mobilization, permits, insurance certificates and initial material orders. The percentage varies by project type and is stated clearly in your contract. It is not a retainer for our time; it is applied directly to your project costs.

Check, ACH transfer and all major credit cards. Credit card payments carry a processing fee that we disclose in advance. For projects over $250,000 we can arrange a construction draw account through our lending partners.

Yes, through our lending partners with terms from 12 to 144 months on approved credit. Financing is commonly used for roofing, remodeling and concrete projects. Ask your project manager for a pre-qualification link and you will typically have an answer the same day.

No additional work proceeds without a written change order signed by your authorized representative. Each change order itemizes labor, material, subcontractor cost and markup separately, and states the schedule impact. You always know what a change costs before you approve it.

Every Mavrix Build Co. project carries a five-year workmanship warranty in writing. Custom homes additionally carry a ten-year structural warranty. Manufacturer warranties on roofing, windows, appliances and equipment are registered in your name, and we schedule an eleven-month warranty visit before your first anniversary.

Call or email us and you get a response within one business day. Warranty items are scheduled within five business days for non-emergencies, and immediately for anything causing water intrusion or safety risk. We do not charge for legitimate warranty work.

Our superintendents, carpenters, concrete crews and project managers are direct employees. Specialty trades such as electrical, plumbing, HVAC and roofing are licensed subcontractors we have worked with for years. All crew members on your site are background-checked, uniformed and drug-screened, and our trade partners carry their own insurance.

Yes. We hold Missouri general contractor license LC-2019-04417 and Kansas contractor registration KS-CR-88214, and we are an EPA Lead-Safe Certified Firm. We carry general liability, umbrella, commercial auto and workers’ compensation coverage year-round, and we issue certificates naming you as additional insured before mobilizing.

Homes built before 1978 require lead-safe work practices under EPA rules, and we are a certified firm that follows containment, cleaning and verification procedures on every pre-1978 renovation. If we encounter suspected asbestos, we stop work and arrange licensed testing and abatement before proceeding.

Yes. We maintain a portfolio of completed projects and, when clients agree, we will arrange a visit to a finished project similar to yours. We will also connect you with past clients in your area who have agreed to serve as references.